Abstract

To explore the level of quality management system (QMS) implementation across hospital accreditation status. Sixteen hospitals in three districts in East Java, agreed to participate in this study. This study involved nurses who were asked to give their responses in five scales for each component of QMS. A cross-tabulation was created to describe the QMS maturity across hospital accreditation status. Regardless of accreditation status, documentation, and credential mechanism were the QMS components that mostly perceived were already at a mature level. The accredited hospitals still have problem in continuous measure and use professional opinion for continuous quality improvement; while, non-accredited hospitals do not have approves quality improvement plans. Even in hospitals with full accreditation stage, not all QMS components have been in mature levels. The accreditation program has induced the QMS implementation but still limited in planning and procedural documentation.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.