Exploring employees’ perceptions of micro corporate social responsibility in non-profit sport organizations: the mediating role of psychological capital

Abstract

ABSTRACT Research question This study explores non-profit sport employees’ perceptions of micro-corporate social responsibility (CSR) initiatives’ influence on their engagement, job satisfaction, and organizational citizenship behaviors. The study fills a critical gap in research concerning micro-CSR and non-profit sport organizations which is meaningful as micro-CSR has the potential to improve individual and organizational performance. Research method Drawing on the positive organizational behavior literature, the study tests the mediating role of employees’ psychological capital (PsyCap) using conditional process analyses and the bootstrap method to estimate the significance of indirect effects. To test these relationships, a cross-sectional survey was administered to 120 non-profit sport employees from state and regional golf associations across the United States. Results and findings The findings indicate that PsyCap mediates the relationship between the employee perceptions of CSR and job engagement, job satisfaction, and organizational citizenship behaviors. Implications This study expands the micro-level CSR literature by examining the importance of employees’ positive perceptions of CSR. The study also contributes to the understanding of PsyCap as an underlying mechanism linking CSR with positive outcomes at the individual level.