Abstract
There is an unprecedented change in the job description as well as workforce diversity due to globalization of organizations. Employee engagement has emerged as an important management-focused activity in order to compete and perform in a dynamic and competitive environment, having linkage with the organization’s goals and objectives. This article aims to provide an exploratory study on employee engagement, its concepts and definitions as evolved through recent times, factors or drivers affecting it, its measures and importance for better business outcomes. The methodology used for this study includes selected literature reviews on employee engagement. Employee engagement is found to be a continuous process and is highly organization specific. There is no clear and widely accepted definition of employee engagement; however, it is found to be an integration of different behavioural components, such as commitment, involvement, attachment, discretionary effort, energy, positive attitude and psychological presence, that leads the employee potential into employee performance which is positively linked with organization success.
Published Version
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