Abstract
Vibrant environments recognised by technical, economic and political change increasingly require company agility among organisations. The successful management of change is crucial to any organisation to survive and succeed in the present highly competitive and continuously evolving business environment. Organisations, therefore, need to develop the ability to manage and adapt to change. This paper focuses on how managing change has contributed towards organisational effectiveness (OE) in the state owned power utility service organisation by drawing data through employee's survey. The empirical findings suggest that the variables like diagnosis, strategy formulations, implementation, top-down approach and communication, review of change are considered as some of the significant attributes that contribute towards performance enhancement and quality improvement for achieving OE.
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