Abstract

Vibrant environments recognised by technical, economic and political change increasingly require company agility among organizations. The successful management of change is crucial to any organisation in order to survive and succeed in the present highly competitive and continuously evolving business environment. However, theories and approaches to change management currently available to academics and practitioners are often contradictory, mostly lacking empirical evidence and supported by unchallenged hypotheses concerning the nature of contemporary organisational change management. The purpose of this study was to explore the characteristics of change process and their impact on performance of an organisation and to identify the culture of an organisation that is more favorable to institutionalising strategic thinking beyond efforts of individual effort or change process.

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