Abstract
This study gives a general overview of the training and development programs available to SMEs in Bandung and Jabodetabek (Jakarta, Bogor, Depok, Tangerang, and Bekasi). The problem that SMEs in Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Bekasi) and Bandung is a lack of productivity and abilities, as well as resource limitations that make the business undergo difficult times. To assure the reliability and validity of the research, a qualitative methodology is employed. To gain insight into their perceptions, experiences, and expectations regarding training and development programs, the researcher determines to conduct interviews with business owners, managers, and employees. There are suggestions and feedback from respondents regarding how to enhance training, started with available resources, time constraints, and the diverse learning preferences of the owner and employee to ensure maximum effectiveness. By implementing this type of training, SME employees can increase their skills and knowledge, boost their productivity, and ultimately contribute to the development and competitiveness of their business. Additionally, this research provides more valuable insights and strategies for SME training and development programs.
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