Exploration of the Perceptions of Academic Staff on Performance Appraisals. A Case of Some Selected Private Universities in Lusaka District

Abstract

Today, universities around the world are largely concerned with the reputation and quality of their universities regardless of location. They have also become competitive within the present turbulent environment. As such, they have a huge responsibility to transfer knowledge to society through highly skilled academic staff. One way universities ensure they have skilled staff is by managing the performance of their academic staff through accurate appraisals which can help determine training needs and increase motivation through the feedback process. This study therefore explored the perceptions of academic staff on performance appraisals in selected private universities in Lusaka district. The study utilized a qualitative approach and data was sourced using open-ended questionnaires from 30 respondents including academic staff and supervisors from five private universities and it was analyzed thematically. Findings showed the prevalence of participatory appraisals but noted varied perceptions among academic staff. While some perceived the appraisals positively and reported improvements in their performance, others expressed dissatisfaction due to infrequent feedback resulting mainly from lack of associated rewards. It was also revealed that academic staff are more likely to perceive appraisals positively if they have desired outcomes. Interestingly, supervisor qualifications did not significantly influence academic staff perceptions. The study suggests aligning appraisal processes with motivational components to enhance academic staff motivation, performance, and job satisfaction.