Explanation of Organizational Stress in Hotel Businesses with Attribution (Causality Attribution) Theory

Abstract

This research is aimed to determine the sources of organizational stress and to associate the stress dimensions that stand out as a result of the research with attribution behavior. For this purpose, the relevant data were analyzed with the SPSS Program. The dimensions of organizational stress were determined by Explanatory Factor Analysis. As a result of the research, stress originating from the manager and employee relations, which is one of the prominent dimensions of organizational stress, has been associated with external attribution behavior. Stress stemming from organizational structure, which is another prominent dimension, has been associated with internal attribution behavior. For managing the external attribution behavior, it is necessary to provide appropriate working conditions within the enterprise. For managing internal attribution behavior, an effective communication environment should be established.