Explaining Team Creativity through Team Cognition Theory and Problem Solving based on Input-Mediator-Output Approach

Abstract

In the information systems development (ISD) context, project teams are expected to find creative solutions to the problems encountered in the planning, development, and execution of projects. To efficiently leverage individual knowledge, team members must develop team cognition structures that facilitate their knowledge activities. This research examines the roles of team cognition and problem solving in successful ISD project teams. Data from 96 software development teams from four universities were obtained and analyzed. Relying on a multi-level conceptualization of team cognition, problem solving, and team creativity, our findings suggest that team cognition and problem solving on the relationship between task interdependence and team creativity are significant during software development, which means team cognition and problem solving can adequately account for how task interdependence influences team creativity as a mediator. Especially, process-based creativity is enhanced when team members have higher levels of team cognition or stronger problem solving abilities. It is concluded that in the context of ISD projects, team cognition (i.e., shared mental models, specialization, credibility, coordination) and problem solving (i.e., problem solving self-efficacy, problem solving skills) largely determine the extent of process-based creativity. The results are discussed in terms of the role of team cognition and problem solving in achieving such team creativity.