Abstract
Abstract The present paper aims at investigating the relationship between human resource empowerment and results of organizational excellence model (EFQM) among employees of emergency unit in Guilan's university hospitals. This is an applied research performed through descriptive – survey method. Required data was obtained using standard questionnaire. Research population is composed of all employees of emergency units of Rasht university hospitals (N = 400) of which 195 individuals were selected as the sample according to Cochran's formula using ordinal random sampling. Besides, share of each order was calculated through systematic sampling method. Obtained data was analyzed using SEM method in AMOS22 software. Also, Pearson's test was performed through SPSS21 software. Findings indicated a positive, significant relationship between human resource empowerment and results of EFQM among employees of Guilan's university hospitals. Accordingly, it is suggested to pay special attention to employees’ empowerment features to enhance organizational performance level and to look at empowerment as a main strategy for improving organizational transformations.
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