Abstract
This article develops an expert-analytical model for assessing the quality of process-oriented management of construction companies. The model differs in a two-tier approach to object evaluation by pre-evaluating the characteristics of objects and their parameters. Assessments were made in connection with the time and financial costs of resources that allow to forming an expert group, conduct a survey and analyzing its results. These results were conducted by the method of written questionnaires, which are divided into three groups: general information about the expert (age, experience, specialty, etc.), the main questions related to the problems being analyzed or evaluated, additional questions to determine the rationale for answers , competence of experts, etc. The list of possible linguistic estimations of characteristics and parameters and their numerical equivalents is formed that will give the chance to provide quality of process-oriented management on the basis of the analyzed integrated indicators of quality of management of the building enterprise. A generalized assessment of the characteristics of each of the experts of the formed group in the expert-analytical model is also formed. The list of objects, parameters and their components which are intended for an estimation of quality of management at the building enterprise is generalized. The dynamic analysis of the integrated indicator of management quality allows the institutional level of contractors to rationally plan the activities of the construction company and adjust the work in sectors (financial, production, resource, etc.) for which negative evaluations were obtained.
Highlights
To assess the quality of process-oriented management in a construction company, it is necessary to perform a number of stages
It is necessary to conduct another round of questionnaires, in which members of the expert group assess the characteristics that determine the quality of resource provision, implementation of management functions and performance of the construction company. [12]
The content and stages of the expert-analytical model of quality assessment of management of the studied enterprises should be directed towards the creation of a holistic technology that would combine qualimetric, diagnostic and prognostic properties and which would allow to identify priorities for construction enterprises
Summary
To assess the quality of process-oriented management in a construction company, it is necessary to perform a number of stages (from the formation of an expert group to the analysis of the assessed objects and the calculation of an integrated indicator of management quality). 4 "State of satisfactory efficiency and sustainability." The construction company From 0.22 to 0.34 has sufficient reserves to meet its obligations to partners and customers, inclusive is able to implement projects to avoid the impact of crisis phenomena, at a satisfactory level ensures the quality of management and resource management. All the characteristics that determine the integrated indicator of management quality are at a low level, which indicates the lack of opportunities for the company to get out of this state without infusion of investment, which in general may exceed the total assets of the enterprise. – The formation of the strategic goal of the construction company is assessed by analogy with other parameters by experts on the basis of the given ten-point rating scale. – Control over the quality of implementation of business plans of the construction company is assessed by analogy with other parameters by experts on the basis of the given ten-point rating scale
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