Abstract
Today's challenges of talent management and organizational quality improvement are very different from the challenges that were facing businesses years ago. On a daily basis, businesses are facing competition to keep a substantial part of the market. Many companies have realized that to achieve this goal, you need to invest more significantly in organizational quality management and human resources. Most managers have now realized that investing in quality management and to their employees development makes the company successful. Management of talent and quality has become a central component of functional and organizational strategic development. Talent and quality undoubtedly should be developed and continuously improved within an organization. The importance of quality and talent management has been a priority in the life cycle of organizational quality activities and Human Resources (Dhanabhankyam & Kokilambal, 2014). Good talent and quality management provides a quality assurance and confidence to the organization. By having guaranteed quality and talented employees, the organization creates competitive advantage (Lawler, 2009). Quality and talent management strategies are important to any organization, regardless of how profitable they are. In this context, the question we seek to answer in this paper is: Which are the most successful talent and quality management in various international companies and how much important are these strategies to be implemented in the Albanian and Kosovar companies? Results of this analysis will help us better understand the importance of quality and talent management within an organization and the benefits brought by them to the performance of the organization in the globalization era. DOI: 10.5901/ajis.2015.v4n3p157
Highlights
Talent management "is the process of recruitment, evaluation, management and maintenance of the most important people in the organization '(Khatri, 2010).Continuous Quality Improvement (CQI) is a quality management process that encourages all organizational team members to continuously ask the questions, “How are we doing?” and “Can we do it better?” (Edwards, 2008)
The importance of talent management and organizational quality improvement is evident from the way they have evolved within an organization
In recent years we are entering in a new era so called "Talent Management", where human resources through organizational quality improvement are focused on a more complete strategy: in doing things in a more efficient and effective way, in the development of values and credibility within the organization, in adequacy training in relevant and flexible way (Bersin, 2006)
Summary
Talent management "is the process of recruitment, evaluation, management and maintenance of the most important people in the organization '(Khatri, 2010). Later in the years 1980-1990 the organizations realized that the role of HR was far more important and transform to the name "Strategic Human Resources" and the role of this group included: the recruitment of the right people, training and development, structure organization, order execution and employee motivation In this part, the HR department through the organizational quality improvement returned from a business function in a business partner. In recent years we are entering in a new era so called "Talent Management", where human resources through organizational quality improvement are focused on a more complete strategy: in doing things in a more efficient and effective way, in the development of values and credibility within the organization, in adequacy training in relevant and flexible way (Bersin, 2006)
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