Abstract
The COVID-19 pandemic generated new challenges in neonatal care. The need to maintain physical distance to prevent its spread resulted in a worldwide tendency to limit the presence of mothers and fathers in neonatal units, reducing the time spent with their baby. The aim of this article is to share the clinical experience in a neonatology with regards to the biopsychosocial care of hospitalized newborns and their families as well as present the adaptations made during the first months of the pandemic. The need to continue generating public policies and create family-centered protocols to protect the infant-caregiver relationship in order to provide continuity to neonatal care based on the promotion of neurodevelopment of the newborn, especially in highly complex health contexts, is discussed.
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