Experience of Providing of Administrative Services in the Sphere of Migration in Ukraine

Abstract

The problems posed by migration and the processes that affect its spread are identified in the article. Labour migration occupies an important place in state regulation in Ukraine. The authors focus on the implementation of state migration policy, local government reform, decentralization of power relations. Research papers on the implementation of state migration policy, the activities of public authorities at the local level, the providing of administrative services have been studied. Certain powers, including the providing of administrative services, have been transferred from the central level to the local level. Administrative services are provided through administrative service centres. Administrative services are classified into groups. Some aspects of normative-legal, institutional and other providing are revealed. Attention is paid to the development of electronic services in the sphere of migration. The state of provision of public services by the public authorities to the population in the sphere of migration is analysed. The problem of internally displaced persons from the temporarily occupied territories of the Autonomous Republic of Crimea, Donetsk and Luhansk oblasts is emphasized. The article presents information on the provision of administrative services to internally displaced persons by the territorial bodies of the State Migration Service of Ukraine. The authors present data on administrative services provided on the example of Vyshhorod regional branch of the State Migration Service of Ukraine in Kyiv and Kyiv region. The results of the survey on the quality of receiving administrative services by the population are presented. It is noted that to ensure the availability of administrative services there is a need to implement modern methods, mechanisms, tools and technologies for implementing public policy with the involvement of representatives of public and business environments. Personnel issues, which will be the subject of further research, remain urgent.