Abstract

Most seasoned human resources professionals are well versed in the benefits of exit interviews. These interviews provide an opportunity to learn what might be wrong with the workplace and identify potential problems, particularly as soon‐to‐be former employees are more likely to be candid in their responses. An effective exit interview program can also be a valuable tool for maintaining union‐free status. For example, problems underlying high turnover, which is frequently a topic of inquiry, may also uncover problems that commonly lead to interest in union representation.

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