Existence as a web of problem-solving systems

Abstract

PurposeProblem-solving, systems thinking and design thinking are disciplines practiced by all human beings and is also innate in other living objects with limited use of symbolic structures. They are necessary to achieve the goals and survive. Interpretation of problem-solving as a change in equilibrium makes it applicable throughout the inanimate world. The aim is to describe the proposed empirical systems theory that integrates problem-solving and systems thinking through design thinking.Design/methodology/approachA brief historical background describes why comprehensive empirical systems theory has not been attempted before except as a restricted version in engineering systems. The methodology of the general theory follows that of conventional science, but with systemic content. Interference by required mental or physical product/systems changes states which is subject to discussion, creativity, innovation and inspiration accomplished by iteration as necessary.FindingsA problem-solving structure has been created, which is implemented in a methodical way to aid the innate ability of individuals and organisations, and is open to modifications and the use of quantitative methods. Processed natural language allows for implementation at the operational level.Originality/valueThe proposed systems theory is an empirical theory that uses the structural properties of parts of the world. The integration makes “systems” the driver of change of state and offers fundamental concepts. The implementation shown in Figure 2 is methodical and can be applied by individuals and organisations subject to peer review and development. The method clarifies the roles of product/artifact and systems designers.