Abstract
The number of international students has grown at universities in the US. According to the Open Door Report (2020) published by the Institute of International Education, there were 1,075,496 international students in the US. In 2010, there were 723,277 international students in the US, According to the Open Door Report (2010). Many universities are looking to increase the numbers even more as a part of their internationalization efforts. US universities have been providing institutional support for international students' success. However, little effort has been made in improving the support of first-year international students. As the increased speed of international students in the US has slowed down because of the global students' recruiting competition, recruiting first-year international students' academic and social success becomes more important than ever before. This study is conducted based on the realization that there is a specific need for investigation on the institutional support for first-year international students. The study aimed to understand the actual experience of the first-year international students and how they describe the institutional support they received in their first year in the US. The study was guided by Russell and Petrie's model of academic adjustment and used Interpretative phenomenological analysis (IPA) for engaging first-year international students. The guiding question of the study was; What do first-year international students at a mid-sized public university in the South say about the support they receive from their university during their first year? Findings concluded that: Institutions need to (A) build a platform that provides programs and learning opportunities to engage both first-year international students and first-year American students and integrate them into learning opportunities, (B) offer engaging opportunities for the campus community, and (C) provide robust institutional support for academic success. Also, findings show that (D) Providing the institutional support which suits every first-year international student is a challenge, and (E) institutions need to make an effort to study what first-year international students think about current institutional support. --Author's abstract
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