Evolution of product design and development process on organizational growth stages: A knowledge management strategy

Abstract

This study aims to develop a model formulation of a knowledge management strategy based on the characteristics of organization growth stage and business processes are executed. Model development was done by studied the literature on previous researches related to the organization growth stages, business process models, especially the design process and product development, as well as knowledge management strategy models. Process characteristics identification was done using two dimensions, namely actors and decision makers in the product design and development process, and the period of implementation of design and development products. The conceptual model was validated by using a historical case study on a fashion company. The results showed that different characteristics of the growth stages causes the differences in the characteristics of business processes were executed. Therefore, every growth stage requires a different knowledge management strategy.