Abstract

A Collaborative Interaction Management System (CIMS) is a system that potentially provide some assistance to the teachers in managing the student's collaborative interaction in forum discussions. The projected main function of the CIMS is to provide tools that automatically gauge the quality of interaction as reflected in student's individual contributions so as to make it easier for the instructor to make judgments on the effectiveness of the collaborative process. This study aims to assess how effective and usable is the developed CIMS based on the evaluation of faculty and students. The descriptive research design is utilized in this study. The five-point Likert scale is used and the gathered data are statistically interpreted through the utilisation of a weighted mean. The sample population of this study is the one hundred twenty participants coming from the different universities in the area where the survey was conducted. The researcher adopted a survey instrument made by some software specialists. The bases of the instrument are some of the characteristics listed on the software quality model of ISO 9126. These are the functionality, usability and the reliability. Each of these software characteristics is described by some indicators to obtain the responses of the participants. The overall evaluation of the participants displayed the weighted mean of 4.0, thus it can be concluded that the functionality, usability and reliability of the software is very good.

Highlights

  • In the traditional lecture-based method of teaching and direct instruction, learning is primarily perceived as involving the simple transfer of fixed knowledge from the teacher to the students

  • This study focus on what is the level of the effectiveness and usability of the developed Collaborative Interaction Management System (CIMS) based on the evaluation of the (a) teachers, and (b) students?

  • Scope and Limitations of the Study This study focuses on the evaluation of the software’s quality that is assessed by the Information Technology (IT) teachers and students from various Universities in Metro Manila using evaluation criteria provided in the ISO 9126 software quality assessment tool

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Summary

Introduction

In the traditional lecture-based method of teaching and direct instruction, learning is primarily perceived as involving the simple transfer of fixed knowledge from the teacher to the students In this paradigm, the teacher's main responsibility is to cover as much course material and deliver knowledge to their students. Educators nowadays, have increasingly realized the inadequacy of the lecture-based approach and have started to view learning as a process that is based more on student’s personal experience. In this new paradigm, learning is defined as being context-sensitive and focused more on selfdiscovery and exploration. In the field of e-learning, similar problems are being addressed through the development of specialized environments such as the Learning Management System (LMS) and Content Management System (CMS)

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