Abstract
The Project Management Office (PMO) has different roles, but if it is concluded that the existence of this PMO will be needed by the project. Factors contributing to project performance include support from the PMO. PMO at PT. XYZ will begin to be implemented starting in 2019. From 2019 to 2022 work on 3 project assignments from the local government. In practice, there were problems where 2 of the three projects experienced delays in completion and 1 other project experienced payment delays, where the risks to the project have not been optimally managed. This study aims to identify the role of the project management office (PMO) owned by PT. XYZ, identify risks in PMO management and identify the role of PMO that has the most influence on risk-based project performance at PT. XYZ. The research method used in this study is a survey method for several respondents where the previous questionnaire was validated by experts and a pilot survey was carried out and the results of the questionnaire will be analyzed using the SEM method. This is to be able to provide results if risk control in PMO management is carried out effectively or on target so that it can improve project performance at PT. XYZ.
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