Evaluation of risk quality control in construction company

Abstract

Risk becomes one of the unexpected things that can happen and causes the project target not to be achieved according to the plan. Risk is a situation where there is uncertainty and the level of uncertainty can be measured quantitatively and can cause loss. This study aims to identify dominant (high) risk in the quality control process, especially in construction projects, which can result in not achieving the output indicators of the Project Quality Management Process according to the Project Management Body of Knowledge (PMBOK) 6th edition 2017 and steps to be taken to improve the existing Quality Management System against dominant (high) risk. The method used in this study are literature review and archive analysis, expert validation, pilot survey and respondent questionnaire. The results of this study found that there were 3 dominant (high) risks that affected the implementation stage of quality control, namely the error of contract document review, multiple interpretations of contractual material (equipment and material specifications) and the contents of contract documents (addendum). Steps taken to improve quality control related to the dominant risks found include developing procedures related to employee competencies in particular the project team and updating existing procedures related to Contract Administration.