Evaluation of quality level in managing the development of industrial enterprises

Diana Raiko,Viktoriia Cherepanova,Irina Fedorenko,Olha Podrez,Yuliia Shypulina

doi:10.15587/1729-4061.2019.177919

Abstract

The research focuses on the substantiation of theoretical aspects and practical support for assessing the quality level of managing enterprises development taking into account the influence of the external and internal environment.The conceptual apparatus for estimation of quality development of enterprise management was refined, which makes it possible to determine reasonably the level of management according to the generally known elements (economic, social and ecological) that are proposed to be supplemented with an energy component. A new conceptual approach to the procedure of evaluation of the quality of development management by levels, the stages of which are proposed to expand by: the formation of the database by levels of management (state, regional), choice and evaluation of indicators by components of development and spheres of activity, development of the tools for management improvement. The integrated indicator has been proposed, which differs from the existing ones by the fact that it estimates the quality of development management, rather than the development level. In contrast to the previously proposed ones, the integrated indicator takes into account the influence of external environment by the components of development and of the internal environment – by the areas of activity for each component. That is why it has practical significance, since it allows performing monitoring and detecting the negative influence of management on the enterprise development. Taking coke plants as an example, the structures of the indicators that characterize the management quality were determined. A large number of indicators were reduced by the method of expert assessments, which increases the validity of the choice. Indicator estimates were constructed solely based on relative indicators (indices), which improves consistency. Using the integrated method, the estimation of the indicators by individual components and on the whole was performed. The scale for evaluation of the quality level of enterprise development management was constructed using the Harrington function. The new approach to assessing the quality of the enterprise development management and a complex of mathematical support will lead to the uniform economic, social, environmental and energy development of enterprises

Highlights

The activity of industrial enterprises is mostly influenced by the management system, which is functioning at them
For industrial enterprises of different countries, the issues of energy supply are becoming most important every year, which is caused by the need to purchase energy carriers at high rates
The essence of the concept “management of enterprise development” was refined. It differs from the concept of “enterprise development” by the fact that it characterizes the level of the quality of management development, rather than the level of development as a whole

Summary

Introduction

The activity of industrial enterprises is mostly influenced by the management system, which is functioning at them. If management does not reach a certain level, the company faces the problem of instability and inefficiency of activity, which indicates the imperfection of the management process. For industrial enterprises of different countries, the issues of energy supply are becoming most important every year, which is caused by the need to purchase energy carriers at high rates. That is why the issue of energy supply and energy saving are important for the countries, regions and industrial enterprises. There arises the problem, which needs to be singled out when forming a scientific approach to the evaluation of the quality of the enterprise development management

Objectives

Results

Conclusion