Abstract

BackgroundConsumer-oriented mobile self-diagnosis apps have been developed using undisclosed algorithms, presumably based on machine learning and other artificial intelligence (AI) technologies. The US Food and Drug Administration now discerns apps with learning AI algorithms from those with stable ones and treats the former as medical devices. To the author’s knowledge, no self-diagnosis app testing has been performed in the field of ophthalmology so far.ObjectiveThe objective of this study was to test apps that were previously mentioned in the scientific literature on a set of diagnoses in a deliberate time interval, comparing the results and looking for differences that hint at “nonlocked” learning algorithms.MethodsFour apps from the literature were chosen (Ada, Babylon, Buoy, and Your.MD). A set of three ophthalmology diagnoses (glaucoma, retinal tear, dry eye syndrome) representing three levels of urgency was used to simultaneously test the apps’ diagnostic efficiency and treatment recommendations in this specialty. Two years was the chosen time interval between the tests (2018 and 2020). Scores were awarded by one evaluating physician using a defined scheme.ResultsTwo apps (Ada and Your.MD) received significantly higher scores than the other two. All apps either worsened in their results between 2018 and 2020 or remained unchanged at a low level. The variation in the results over time indicates “nonlocked” learning algorithms using AI technologies. None of the apps provided correct diagnoses and treatment recommendations for all three diagnoses in 2020. Two apps (Babylon and Your.MD) asked significantly fewer questions than the other two (P<.001).Conclusions“Nonlocked” algorithms are used by self-diagnosis apps. The diagnostic efficiency of the tested apps seems to worsen over time, with some apps being more capable than others. Systematic studies on a wider scale are necessary for health care providers and patients to correctly assess the safety and efficacy of such apps and for correct classification by health care regulating authorities.

Highlights

  • Algorithms and machine learning (ML) have conquered, transformed, and essentially revolutionized people’s everyday lives in many aspects [1,2]

  • ML is already being standardly used in various applications like estimating diagnoses from radiology images [5], but the adoption and acceptance of new technologies in health care in general is curbed by trust issues, strict regulations, and lack of thorough investigation [3,6]

  • Three defined diagnoses from the ophthalmology branch of medicine were entered via the apps’ given user interfaces: representing an absolute emergency, a glaucoma attack in one eye with the typical combination of a painful red eye for about two hours, blurred vision, a headache, and other symptoms depending on how each app asked its questions; as a relative emergency, a retinal tear; and as a diagnosis that does not need immediate treatment and may be self-treated first, dry eyes

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Summary

Introduction

Algorithms and machine learning (ML) have conquered, transformed, and essentially revolutionized people’s everyday lives in many aspects (eg, with personalized Google searches, self-driving cars, or convenient smartphone apps) [1,2]. Little testing of the aforementioned apps has been previously performed; Semigran et al tested self-diagnosis apps in general in 2015 but did not mention ML as an underlying technology [7]. The US Food and Drug Administration (FDA) had previously excluded “symptom checker” apps from the enforcement of the strict rules that are usually applied to medical devices [11] but has lately released a white paper with a proposal for possible changes in the regulation of self-diagnosis apps, introducing a new discrimination between “locked” and artificial https://www.jmir.org/2020/12/e18097. Consumer-oriented mobile self-diagnosis apps have been developed using undisclosed algorithms, presumably based on machine learning and other artificial intelligence (AI) technologies. To the author’s knowledge, no self-diagnosis app testing has been performed in the field of ophthalmology so far

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