Evaluation of Complaints Reflected to Medical Chamber of Bursa Honor Board: 1995 – 2005

Abstract

Aim: To evaluate the complaints in the honor board files of a medical chamber which has an important place in determining the disruptions and violations experienced in the healthcare delivery system. Materials and Methods: The study is of cross-sectional type and the files reflected in the Bursa Medical Chamber Honor Board files between the years 1995-2005 were analyzed by archive analysis method. Results: It was found that 89% of the 121 cases obtained from the 111 files examined consisted of behaviors contrary to Turkish Medical Association Laws/decisions. The reasons for the complaints in the files were listed under three main headings and the Bursa Medical Chamber Administrative Board made the highest number of complaints with 46.3%. It was determined that 67.5% of the physicians who caused the complaint worked in a private institution and 67.6% were specialists. General surgery and gynecology and obstetrics took place in the top 2 places of specialization. A statistically significant relationship was found between the causes of complaints and age. It’s found that fines were given at the highest rate. 27 of the 42 files submitted to the Turkish Medical Association High Honor Board are due to complaints of violation of the laws/decisions of Turkish Medical Association. Conclusion: Evaluation of the complaints reflected in the medical chambers, which have an important place in the disciplinary process, is important for professional ethics and determining the place of deontology and medical ethics in medical education.