Abstract
The need for a good quality education website for reliable, effective and attractive web presence is increasing as online technology is becoming an important part of the educational process. A good school education related website is very important for delivering a good user experience and satisfaction for its users, including teachers, students, and parents. Evaluating the school education websites is largely a neglected area and need to be addressed, since lack of usability may constrain the usefulness of an educational website. This research attempts to investigate and measure the quality of the education board website of India via online web diagnostic tools. The websites are evaluated on the basis of selected quality parameters—response time, download time, page size, broken links, accessibility, markup validation, design optimization, traffic and page rank. The websites are then ranked using decision making model—Linear weighted model and TOPSIS. The ranking obtained from the two models are compared to investigate the difference in the distribution of rankings. The result of this study confirmed that the website presence of school education board website is neglecting performance and quality criteria. The result shows that there is a significant correlation between the rankings obtained by two models.
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