Evaluating the Impact of Technological Innovations on Operational Risk Management in Financial Institutions

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This study evaluates the impact of technological innovations on operational risk management in financial institutions, focusing on how emerging technologies influence risk identification, mitigation, and management processes. Employing a qualitative approach through literature review and library research, this study synthesizes recent findings on the integration of technologies such as artificial intelligence (AI), blockchain, big data analytics, and cloud computing within financial risk frameworks. Findings indicate that these technologies offer substantial improvements in risk management by enhancing accuracy in risk detection, increasing response speed, and reducing human error. AI and machine learning models, for instance, are shown to enable real-time monitoring and predictive analytics, allowing institutions to identify potential risks before they materialize. Blockchain technology improves transparency and security in transaction processing, thereby mitigating fraud-related risks. Big data analytics provides insights into customer behavior, which can help detect anomalous activities and improve decision-making. However, the study also highlights challenges, including the need for robust cybersecurity measures, potential regulatory gaps, and skill shortages in handling complex technological systems. This study provides insights for financial institutions aiming to balance technological integration with effective risk management, underscoring the need for comprehensive frameworks that align technological advancements with regulatory compliance and organizational capability. Future research should focus on empirical studies assessing the long-term implications of these technologies on risk management efficacy in diverse financial settings.