Abstract
This article validated one possible method, found in the luxury fashion industry, for evaluating the effectiveness of Facebook marketing activities on increasing enrollments in continuing higher education online courses. A survey assessing the qualities of social media marketing, value equity, relationship equity, brand equity, and purchase intention was developed. The survey data were analyzed using a confirmatory factor analysis and structural equation model validating the luxury fashion industry method for use in online education marketing. The results showed that when Facebook marketing was highly entertaining, very interactive, and widely shared by followers, the program’s perceived value, institution’s reputation, and closeness of the relationship between the institution and student were significantly improved as well as increasing enrollment purchase intention. The results also showed that when Facebook marketing was not entertaining, nor interactive, and was not widely shared, there were significant decreases in perceived value, reputation, relationship closeness, and purchase intention.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.