Evaluating the impact of LIS continuing professional development programmes: a survey of university libraries in Northern India

Abstract

PurposeThe study examined the comprehensive assessment of the efficacy of Library and Information Science (LIS) CPD programmes in the particular setting of Indian academic libraries in Northern India. The study systematically assessed the programmes' impact on four levels: behaviour, reaction, learning, and results, using Donald Kirkpatrick’s widely recognised evaluation model.Design/methodology/approachThe research employed a census sampling method and a questionnaire to gather information from 177 respondents employed in university libraries.FindingsThe findings demonstrated that professionals were satisfied with the CPD programmes, eager to learn more and apply their newly acquired knowledge and skills at their workplaces, and interested in applying learning to get results. Moreover, the significant factors that hindered the implementation of learning in the workplace were a lack of management support and poor IT infrastructure.Originality/valueThe paper’s uniqueness and significance come from carefully examining the effects of CPD programmes in LIS within the particular setting of university libraries in Northern India.