EVALUATING THE EFFECTIVENESS OF THE PERSONNEL MOTIVATION SYSTEM AS A FACTOR TO ENSURE THE QUALITY OF OPERATIONS ON THE EXAMPLE OF THE RAILWAY TRANSPORT INDUSTRY

Abstract

Employees motivated for high-quality work are very valuable for any company. This article is focused on evaluating the effectiveness of personnel motivation in railway locomotive operating depots. It reviews different approaches of Russian and foreign authors to the concept of “personnel motivation”. The authors offered economic and social analysis of the current personnel motivation system of the locomotive depot, which is a part of the Russian Railways holding company. In order to evaluate the effectiveness of the personnel motivation system, the authors have chosen the methodology of researching the degree of the organization’s main economic and social objectives achievement. As a result, the authors identified problems in the personnel motivation system related to the conditions of labor organization: the low level of staff awareness of motivational programs, as well as the lack of a system for evaluating staff motivation. The third problem related to the socio-psychological labor conditions was the low level of staff loyalty and lack of involvement in labor and social activities within the organization. The authors proposed corrective measures to solve the above mentioned problems: using the digital platform “Scored” and HR Code service, which is based on artificial intelligence. The expected results of the implementation of these measures are:
 - increased productivity due to higher interest in the work of employees;
 - increased labor activity of the staff;
 - increased personnel financial interest in the development of their competencies;
 - increased staff motivation level;
 - maintaining the numeric and qualitative staff structure;
 - improving the effectiveness of the management strategy.
 The experience of personnel motivation system assessment may be useful in the regional divisions of the locomotive facilities of Russian Railways.