Evaluating the Distance University Education Experience after Using the Zoom Application in Jordan from the Students Point of View

Jehad Ali Almomani,Mo'En Salman Alnasraween,Nusibah Ali Almosa

doi:10.13189/ujer.2020.082262

Abstract

This study aimed to evaluate the experience of distance university education using the zoom application from the viewpoint of Amman Arab University students. The study sample consisted of (326) male and female students. To achieve the aim of the study, the researchers prepared a measure to verify the degree of student satisfaction with the distance university education experience and its constraints from their viewpoint. After verifying its validity and reliability, the measure was applied to the study sample. The results showed that there was a moderate degree of satisfaction among students about the distance university education experience, and there were many obstacles faced by students during this experience; the most prominent of which were frequent internet outages during distance learning and students' failure to take notes. The finding also showed that there were statistically significant differences in the degree of satisfaction with the distance education experience attributable to the faculty and in favor of the human faculties, and the presence of statistically significant differences in the level of obstacles faced by students of human faculties during the distance education experience compared to scientific faculties, and the absence of relevant differences Statistical significance attributed to gender or academic program.

Highlights

The world witnessed a great development in technology and modern means of communication, which was reflected in the diversity of learning forms and methods
This study aimed to answer three research questions: What is the degree of student satisfaction with the distance education university experience using the zoom application? What are the obstacles that students faced during the distance education university experience using the Zoom application from their point of view? Are there statistically significant differences in the degree of student satisfaction with the distance education university experience, and the obstacles that they encountered attributable to the variables of?
The results showed that students were generally satisfied with their distance learning and learning satisfaction was higher for students who could persevere in facing the challenges of distance learning, followed by students who found computers easy to use, students who found it easy to interact with teachers, and in the last rank came students who did not prefer social interaction with others when learning

Summary

Introduction

The world witnessed a great development in technology and modern means of communication, which was reflected in the diversity of learning forms and methods. Distance education is one of the practical applications on e-learning that aims to liberate education from restrictions, and calls for the principle of equal opportunities and Evaluating the Distance University Education Experience after Using the Zoom Application in Jordan from the Students Point of View expansion in education, and the provision of education to the individual regardless of age This type of education is concerned with the use of technical resources to make the learning process more flexible from the boundaries of space, time, content, testing and attendance. The opportunity of education is provided for people, who cannot access the traditional education system because of the economic, geographical, social or vocational situation The success of this type of education depends on the readiness of university, the readiness of faculty members, the extent to which they have the necessary competencies to implement distance education, the readiness of learners themselves and their possession of the necessary competencies that enable them to deal with technology [12]. The availability of the state’s infrastructure with the necessary equipment in cooperation with various telecommunications companies to operate at full operational capacity, especially in emergency conditions such as the Corona pandemic (COVID-19) that the world is exposed to this period is an important factor for the success of the distance learning experience in order to be the best and alternative option for regular education on campus

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Results