Evaluating maintenance management information systems

Abstract

The evaluation of maintenance management information systems (MMIS) in five case organizations is investigated by considering a taxonomy taken from the literature. The objectives in implementing a MMIS are assessed against factors in the taxonomy which classifies the systems in eight possible ways. These factors provide an indication of the appropriate evaluation for the IS. The study finds broad congruence between the perspectives of managers in the case organizations and the taxonomy, but emphasises that other key factors should be considered to ensure successful implementation and evaluation.