Abstract
In this chapter, authors present a common conceptual framework to understand the nature, causes and effects of electronic transformation (e-transformation) in government, politics and society. This is done first by identifying and discussing four major factors affecting the transformation in governance: (1) the changing role of knowledge, (2) the changing forms of social organization and co-operation, (3) globalization, and (4) the utilization of new information and communication technologies (ICTs). Based on this analytical framework, some key dilemmas, problems and failures of transformation and how they might be solved are identified and discussed. Finally, in the end of the chapter, a detailed introduction to the specific themes and chapters of this book is given.
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