Establishment of New Customs in Ukraine : Latest aspects of personnel management based on a competency-based approach

Abstract

Public finance reform has been taking place in Ukraine in recent years. Its key priorities are to ensure the efficiency of the functioning of fiscal bodies and systems of government. Despite the rapid pace of reform of the tax and customs services of Ukraine, special attention is needed on the issues of staffing specialists and determining their level of competence. Customs personnel management tasks in the new coordinate system are key issues in searching for an effective recruitment model. It should consider the personal contribution, the level of qualification, the commitment with the efforts, personal psycho-emotional, social and motivational characteristics of the specialists. The State Customs Service of Ukraine can accomplish these tasks by using a competency-based approach to develop practical recommendations for improving efficiency. In researching the newest aspects of new customs management in Ukraine, a set of general and special research methods has been used based on a competent approach. The article aims to outline the main stages of implementation in the structure of fiscal bodies based on a competency-based approach and to systematize practical proposals. Further studies on the introduction of a competency-based approach may be devoted to the study of each component of the competency management, such as personnel management (planning, selection), training management (competency development – advanced training), performance management, career management (mobility, rotation, mentoring), motivation management, as exemplified by the Ukrainian Customs.