Ergonomic Product Design: An Empirical Study on The Influencing Factors to Use and to Buy

Abstract

Ergonomic design in various types of products has been introduced in many countries. This study is aimed at observing the intention to use and to buy ergonomic products. A conceptual model of intention to use and to buy ergonomic product design is developed based on the Technology Acceptance Model. Dimensions and construction of the model are developed based on the literature and an experiment. Eight hundred and three respondents were involved by filling out the questionnaire, consisting of 7 dimensions and 23 statements. The result shows that perceived design, perceived comfort, perceived social image, perceived ease of use, and perceived usefulness influence the intention to use ergonomic product design. The intention to use will influence the intention to buy, which finally influences the continuance to use. Implications of the result are discussed.