Abstract
Corporate eProjects have become fast-paced and increasingly demanding. More often than not, problems and challenges readily surface within technology projects. These can often stem from poor usability and user experience aspects of the development process, together with lack of adequate communications plans and strategies.
 
 Successful forward planning and succinct on-going communication of development and testing processes is critical.
 
 Clear communications across the range of impacted user work groups, together with the project team, ensuring an understanding of all roles in the development process is vital. Understanding the need to engage expert users and representatives from the impacted user groups is also critical.
 
 This paper and associated presentation will look at what can happen in the real world, when even highly detailed project planning can be undermined by a lack of communications, understanding and unsatisfactory project team user experience. In effect, the user experience of project teams.
Highlights
PROJECT DESIGN AND PLANNINGThe project startup phase is crucial, because this is when the key resources forming the critical mass of the project team are brought together
Clear communications acros s th e ran ge of impacted u ser work grou ps, t ogether with t he p roject tea m, en suring an understanding of all rol es in th e d evelopment p rocess is vital
This makes the communications process within project teams even more critical to ensure that all project team members are constantly apprised of any technical or other issues that may impact on application interface development, project deliverables, and timelines
Summary
The project startup phase is crucial, because this is when the key resources forming the critical mass of the project team are brought together. Once everyone is aware of the roles of a project, there should be a clear idea of what’s involved from all parties and a better understanding of which team members are person(s) is responsible for specific tasks and activities, based on their skill sets. This makes the communications process within project teams even more critical to ensure that all project team members are constantly apprised of any technical or other issues that may impact on application interface development, project deliverables, and timelines. To facilitate the understanding of project team roles and responsibilities, as well as users, stakeholders and development team members, a process of information gathering should be undertaken
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