Abstract

ERP systems are the backbone of global supply chain, while their success and failure determines the fate of the business. With enormous competition and ever increasing challenges in boundless trading, the IT linkages and E-Business involve extensive customization. There are many researches on the implementation facilitators and barriers in all types of organizations throughout the world but limited literature can be found in work specific to Pakistan. This study brings out the critical factors that drive a successful ERP system in Pakistan and also discusses the pitfalls to be avoided in order to prevent a disaster. Through this study, the critical success factors and the main challenges for implementation of ERP in Pakistani organizations have been recognized. In this way, suggested to localize for ERP implementation in Pakistani organizations.

Highlights

  • Journal of Management and Research Volume 2 Number 2 2015Enterprise Resource Planning (ERP), making the world really flat for the business (Friedman, 2005), came with both, problems and solutions

  • The main focus of this study is to discover Critical Success Factors (CSFs) and the main challenges faced by Pakistan based industries during ERP implementation

  • The main theme of this paper is to identify the CSFs essential for ERP implementation in Pakistan, providing the insight to the global scenario and its impact on local environment

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Summary

Introduction

Enterprise Resource Planning (ERP), making the world really flat for the business (Friedman, 2005), came with both, problems and solutions. With its geographical location and cheap labor is a developing economy with closely knitted bonds of industrial communications, the need for ERP implementation was felt tremendously during the past decade. The main focus of this study is to discover Critical Success Factors (CSFs) and the main challenges faced by Pakistan based industries during ERP implementation. CSFs were defined by Rockart, (1979) as those specific areas that make its implementation successful. The success factors will help any industry to frame out their condition and circumstances suitability regarding implementation of ERP system

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