Enterprise Architecture Artifacts Enablers for IT Strategy and Business Alignment in Forwarding Services

Abstract

The development of information technology in this era has grown rapidly and made information technology important in running a company's business. The need for information technology that is fast and reliable becomes the main thing for users of information technology. Therefore, supporting information technology is needed in the current era of globalization is needed in developing information systems. Freight Forwarding Services is a company engaged in the field of land transportation services that is aware of the role of information technology in achieving business goals because it is related, the development of the information technology world demands all that is efficient and effective. FFS Company have several applications to support corporate processes, but there are still a number of business activities that have not used applications to support the process. The application used by the company must be able to match the company's objectives so that the application used can help the company reach an agreement. To create applications that fit business objectives, company architecture is used in making applications. This research will use The Open Group Architecture Framework to help request useful assistance for company. The final results of this study are in the form of a proposed application model that is tailored to the business processes and business needs of the company.