Abstract
The article deals with such aspects as “feedback” from direct consumers of educational services, which is the most adequate “cut” of the social and educational situation. The subject of the research is the socio-pedagogical situation and directions for improving the general education system in the Russian Federation at the federal and regional levels. Particular attention is paid to assessing the potential of diagnostic tools in the general education system, typing the demands of society and analyzing requests established through appeals of the citizens. The recommendations are given on the organization in the Russian Federation of a consulting service in the general education system at the federal, regional, and municipal levels as an element of the structure of executive bodies. The main conclusion of the study is the rationale for developing the consulting support for education management at all levels of the general education system.
Highlights
The improvement and updating of the regulatory legal base in order to create a mechanism for systematically updating the content of general education on the basis of and taking into account changes in the needs of students and society become a priority task of creating a general education system that meets the requirements of modern science and technology
Public expertise is considered as a system-forming mechanism for assessing the need to choose the direction of improving the general education system, which expands the principles of statepublic administration in educational institutions
The expected results of the study will allow to modify both the management technology in the general education system and substantiate, develop algorithms, mechanisms, and models of organizational and pedagogical interaction based on the results of monitoring the demands of society, including in the context of the changing content of education
Summary
The improvement and updating of the regulatory legal base in order to create a mechanism for systematically updating the content of general education on the basis of and taking into account changes in the needs of students and society become a priority task of creating a general education system that meets the requirements of modern science and technology. The paper analyzes the structure of citizens’ appeals on issues of general education and the speed of response to appeals. The rationale for management decisions in terms of improving the general education system at all levels is reviewed. Structuring and setting tasks in terms of application, analyzing the results of citizens’ appeals and mechanisms of management models at all levels of the general education system are the contribution the authors make to the development of the topic under study.
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