Abstract
PurposeAn ensemble is an intermediate unit of work between action and activity in the hierarchical framework proposed by classical activity theory. Ensembles are the mid‐level of activity, offering more flexibility than objects, but more purposeful structure than actions. The paper aims to introduce the notion of ensembles to understand the way object‐related activities are instantiated in practice.Design/methodology/approachThe paper presents an analysis of the practices of professional information workers in two different companies using direct and systematic observation of human behavior. It also provides an analysis and discussion of the activity theory literature and how it has been applied in areas such as human‐computer interaction and computer‐supported collaborative work.FindingsThe authors illustrate the relevance of the notion of ensembles for activity theory and suggest some benefits of this conceptualization for analyzing human work in areas such as human‐computer interaction and computer‐supported collaborative work.Research limitations/implicationsThe notion of ensembles can be useful for the development of a computing infrastructure oriented to more effectively supporting work activities.Originality/valueThe paper shows that the value of the notion of ensembles is to close a conceptual gulf not adequately addressed in activity theory, and to understand the practical aspects of the instantiation of objects over time.
Published Version
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