Enhancing Patient Counselling in Community Pharmacy Setting: Strategies, Challenges, and Best Practices Points : A Review

Abstract

Patient counselling is their fore an interaction between care provider and patient during which the patient is provided with information about the health condition, medications etc. Patient counselling as a component of pharmaceutical care delivery can provide the launching pad for increased recognition of the role of pharmacist as care giver. Patient counselling is a vital component of community pharmacy practice, influencing medication adherence, health outcomes, and patient satisfaction. However, pharmacists face numerous challenges in providing effective counselling. This presentation aims to explore strategies, challenges, and best practices for enhancing patient counselling in community pharmacy settings, ultimately improving patient care and health outcomes. A comprehensive review of literature and expert opinions identified key strategies, challenges, and best practices for patient counselling. These include effective communication skills, patient- centered care, medication therapy management, technology integration, and inter-professional collaboration. Enhancing patient counselling in community pharmacy settings requires a multifaceted approach. By adopting effective strategies, addressing challenges, and implementing best practices, pharmacists can improve patient outcomes, satisfaction, and adherence to medication regimens.