Enhancing Organizational Fit Factors to Achieve ERP Project Success

Abstract

Organizational fit is an important project success factor; however, its importance and relationships with key project management (PM) factors in large-scale software projects have not been thoroughly investigated. The purpose of this paper is to investigate of the direct effect of organizational fit factor on ERP project success,and the moderating effect of organizational adaptation and PM factors on the relationship between organizational fit and ERP success. A total of 69 enterprisesin Taiwan were surveyed. The collected data were analyzed using the regression analysis. The data analysis results indicate that organizational fit has a direct and positive influence on ERP project success. Depends on project success measures (cost, time, performance, and benefit) to achieve, organization adaptation factors (i.e. system and business process adaptation) and key PM factors (i.e. teamwork, top management support, end-user training, and vendor’s advising capability)play strong moderating roles in the relationship between organizational fit and ERP success. These findings lead to academic and practical implications on improving ERP project success via managing these key factors.