Enhancing Manufacturing Competitiveness in UAE SMEs: The Influence of Process Quality Improvement and Lean Practices

Abstract

This research investigates the relationship between process quality improvement, lean practices, and manufacturing competitive performance in Small and Medium-sized Enterprises (SMEs) within the United Arab Emirates (UAE). The UAE has emerged as a dynamic hub for SME manufacturing, making it crucial to examine factors that contribute to their competitive advantage. The research employs a mixed-methods approach, combining qualitative data from in-depth interviews with key industry experts and quantitative data obtained through structured surveys distributed among a diverse sample of SME manufacturing firms across different sectors. The study focuses on evaluating the adoption and implementation of process quality improvement initiatives and lean practices within these organizations. The findings highlight a strong positive correlation between effective process quality improvement and lean practices and improved manufacturing competitive performance among UAE SMEs. Firms that successfully integrated lean methodologies into their processes demonstrated higher levels of operational efficiency, reduced waste, increased productivity, and improved product quality. Additionally, the research identifies critical success factors and challenges in the implementation of process quality improvement and lean practices in the context of UAE SMEs. Factors such as top management commitment, employee involvement, and access to training and resources are instrumental in fostering a culture of continuous improvement.