Enhancing College Chat Bot Assistant with the Help of Richer Human Computer Interaction and Speech Recognition

Abstract

Chat bots are the expert systems that understands and responds to the query asked by users in their own language. Chat bot responds in conversation just like how a human interact with each other. It works as a virtual assistant and its accuracy is determined by finding correlation between user's queries and answers provided by chat bots. Implemented Chat bot provides two modes like text mode and audio mode for better user experience. In audio mode it facilitates an interactive way of answering through voice messages. During Institute's Academic Admission procedure there is a huge queue at the enquiry window. Situation is even more difficult for the parents who reside in different cities, states, and countries. The goal of this system is to provide a platform for student and parents to ask queries and clear doubts through simple English language text messages or audio commands. Students and parents will amalgamate with bot instead of making queue at enquiry desk to ask queries related to admission procedure.