College Enquiry Chat Bot System with Text to Speech

Abstract

Chat bots are intelligent systems that interpret and react to users' questions in their native language. In a conversation, the chat bot reacts in the same way as a human would. It functions as a virtual assistant, and its accuracy is assessed by determining a correlation between user questions and chat bot responses. For a better user experience, the implemented Chat bot has two modes: text mode and audio mode. It provides an interactive approach of answering through voice messages when in audio mode. There is a long line at the inquiry window during the Institute's Academic Admission procedure. Even more challenging is the situation for parents who live in various cities, states, and nations. The purpose of this system is to give students and parents a place to ask questions and get answers via easy English language text messages or audio commands. Instead of queuing at an information desk to ask questions about the admissions process, students and parents will collaborate with a bot. Artificial intelligence (AI) and natural language processing (NLP) algorithms are used to create chatbots, which are intelligent systems. It effectively interacts with users and responds to their questions. Organizations, government groups, and non-profit associations are the most common users of dialogue/conversation operators. These conversational experts work for a wide range of businesses, from small start-ups to large corporations. There are a variety of code-based and interface-based chatbot development platforms available on the market.