Abstract

Over the years, nurse scheduling is a noticeable problem that is affected by the global nurse turnover crisis. The more nurses are unsatisfied with their working environment the more severe the condition or implication they tend to leave. Therefore, the current undesirable work schedule is partly due to that working condition. Basically, there is a lack of complimentary requirement between the head nurse's liability and the nurses' need. In particular, subject to highly nurse preferences issue, the sophisticated challenge of doing nurse scheduling is failure to stimulate tolerance behavior between both parties during shifts assignment in real working scenarios. Inevitably, the flexibility in shifts assignment is hard to achieve for the sake of satisfying nurse diverse requests with upholding imperative nurse ward coverage. Hence, Evolutionary Algorithm (EA) is proposed to cater for this complexity in a nurse scheduling problem (NSP). The restriction of EA is discussed and thus, enhancement on the EA operators is suggested so that the EA would have the characteristic of a flexible search. This paper consists of three types of constraints which are the hard, semi-hard and soft constraints that can be handled by the EA with enhanced parent selection and specialized mutation operators. These operators and EA as a whole contribute to the efficiency of constraint handling, fitness computation as well as flexibility in the search, which correspond to the employment of exploration and exploitation principles.

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