Abstract
The research was conducted in a company who engaged in the Fintech field which is inseparable from project management activities. On its implementation there is a project completion time that exceed the specified schedule due to the limited number of human resources and also those bugs in the application generated in the project being run. This research has purposes to revealed the amount of impact from project planning to technical factors, team capabilities and project scopes also to find out the amount of impact which caused by technical factors, team capabilities and project scopes towards the performance of software development project. These research data were obtained through questionnaires that involving 63 respondents. The data analysis technique used PLS-SEM. The results from this research found that project planning had a positive and significant affect on technical factors by 60.1%, team capability by 45.5% while project scope by 57.3%. Technical factors, team capability and project scope had a positive and significant affect towards the performance of software development projects with each amount of influence, namely 39.3%, 25.6% and 31%, respectively.
Highlights
PT X is one of startup company that engaged in financial technology which offered various applications for easy payments and communication between customers and sellers
This research has purposes to revealed the amount of impact from project planning to technical factors, team capabilities and project scopes to find out the amount of impact which caused by technical factors, team capabilities and project scopes towards the performance of software development project
According to the identification of these problems, it is necessary to analyze the factors which have impact to the performance of software development projects at PT X by the project performance dimensions, namely in terms of cost, time and quality (M Jørgensen, 2019) that could be reveal from project planning factors, technical factors, project team performance and project scopes (Shandy, 2019), it can be seen from the amount of influence from each of these factors on the performance of software development projects at PT X
Summary
PT X is one of startup company that engaged in financial technology (fintech) which offered various applications for easy payments and communication between customers and sellers. There was a delay in the completion of the application development project (software) that carried out by PT X as evidenced by the total backlog that was completed only by 87.27% fro the total existing projects This indicates the decrease in project performance because the bugs which earned in each project was indicate the quality of the software produced by the project team that is not good enough, so the function of the software produced would not 100% based on requests or requirements from the users or clients. An ineffective planning process will result in time delays, cost overruns and owner dissatisfaction (Wang, Y., 2010) This likely have a negative impact on the company's performance, including worsening the image of the company which seems unable to complete the project according to the agreed timeline. According to the identification of these problems, it is necessary to analyze the factors which have impact to the performance of software development projects at PT X by the project performance dimensions, namely in terms of cost, time and quality (M Jørgensen, 2019) that could be reveal from project planning factors, technical factors, project team performance and project scopes (Shandy, 2019), it can be seen from the amount of influence from each of these factors on the performance of software development projects at PT X
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