English

Abstract

This article is just an attempt to deeper penetrate the complex phenomenon of changes in the Romanian high educational system. This paper emphasizes the role of the emotional intelligence as a key element of changes in education. Emotional intelligence is one of the most important tools to realize a better intercultural communication in universities. Young people need motivation, confidence, trust and a better inter-cultural communication. Culture is a key point of international higher education and it plays a critical role for learners, teachers and students in the ongoing process of nowadays changes. Studies and researches about emotional intelligence and culture are important and current because they strongly influence organizational behavior. This study suggests reconsidering cultural elements and emotional intelligence as important behavioral factors in higher education. Culture influences educational practices, communication, relations between individuals and institutionalized groups. The objectives of the present study, respectively identifying the role of emotional intelligence in a better inter-cultural communication in Romanian universities have been achieved. The research covers the period October 2013 – October 2014 and the sample investigated is made up of 374 respondents, learners, teachers and students from 24 universities. The results, in conjunction with others, may be used in international comparisons and for better understanding of emotional intelligence and inter-cultural communication.