Abstract

The present research aims at analyzing the need to English in hospitality industry which emphasized two hotels from the Marriott Convention Centre in Algeria. It seeks to find out the need to the English four skills in the specific areas of hotel reception desk, IT and maids departments. Since empirical data were needed for the purpose of the study, two main types of research: were conducted quantitative and qualitative. Hence, structured interviews were conducted and Likert scale questionnaires were distributed to a sample group of thirty six respondents. The results revealed that the majority of participants in this study rated all four skills as highly needed in their work.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.