Year-end Sale % OFF 
Abstract
The object that will be developed in this study is a simple technology shredding machine design, artificial and has been patented by Andi Patolla (1988). which is often used by people specifically to grate the coconut. The methods used for product development using QFD. This method is needed to analyze and evaluate the level of consumer desires in order to develop products grate machine. The subject matter of the research outlined in the distribution table discussion. The research instrument used when data collection is questionnaire technique, which is supported by the observation technique, documentation, and interviews. From the discussion that has been done, it can be concluded that the priority consumers are very stressed to do a modification component or an additional tool in the machine grater multipurpose namely Cover Safeguard Fan Belt, Exhaust, Priority Motor Driving Fuel Gasoline, layout position Mover, Motor Starter, Plastic cleaning brush Roll Grate, and Plate Cap. 2.
Highlights
Increasing customer satisfaction is one of the actions undertaken to determine the value added to a product
In accordance with the statement of the experts, Ref [17] "Quality Function Deployment (QFD) is a methodology, the which establishes a relationship between product and customer, determines the product's sales ability and carry out it to a high level during the process", by Bernal [2] “QFD is a system with the aim of translating and planning the “voice of the customer” into the quality characteristics of products, processes and services in order to reach customer satisfaction”
Manufacturing development study using QFD method that has prospects for development approaches that lead to the development of services, to improve services to the public which deals with the design, models and product selection has been done by several authors [2, 6, 8, 12, 15]
Summary
Increasing customer satisfaction is one of the actions undertaken to determine the value added to a product. The methods used for product development using QFD This method is useful to analyse and evaluate the level of consumer desires in order to develop products grate machine. Manufacturing development study using QFD method that has prospects for development approaches that lead to the development of services, to improve services to the public which deals with the design, models and product selection has been done by several authors [2, 6, 8, 12, 15]. Each of them was develop products related to the assessment of aircraft maintenance, machining processes, and composites. Applying QFD in this study is a right step in meeting consumers' desire to get new innovations to grate multipurpose machine
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