Abstract

ABSTRACTThe Palo Alto Art Center sought a solution to the challenge that loyal family audiences, visiting weekly for art studio classes, rarely visit the contemporary art exhibition galleries. This article relates the experience of using the human-centered design process, often called Design Thinking, as the methodology to create a solution for family engagement and interpretation. Design Thinking is an approach to problem solving that puts users and their needs first, often called problem finding. After taking the time to truly understand the user and the challenge, the process emphasizes collaboratively generating ideas and then prototyping, testing, and gathering user feedback; this circular process repeats until the final product is created. This year-long project culminated in the creation of an Art Cart with 24 Activity Cards and art supplies available for free in the Art Center lobby.

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